Reasons for collecting data
The processing of your personal information (i.e. any information that information that could potentially identify you) is necessary for the performance by reasonable means is necessary for the performance of our contractual contractual obligations to you and to provide our services to you, to protect our services, to protect our legitimate interests and to comply with regulatory (legal and financial) obligations obligations (legal and financial) to which we are subject.
What information do we collect?
We collect two types of data and information about our Users.
The first type is non-identifying and non-personally identifiable information about one or more Users that may be made available to us or collected as a result of their use of the Site. We do not know the identity of the Users from whom this non-personal information has been collected.
Non-personal information that is collected may include your aggregate usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language settings, time of access, etc.) to improve the functionality of our Site. We may also collect information about your activity on the Site (e.g. pages viewed, online navigation, clicks, actions, etc.).
The second type is Personal Information, which is individually identifying information that identifies an individual or is likely, by reasonable means, to identify an individual.
These information includes :
Device Information: We collect Personal Information about your device which includes geolocation data, IP address, unique identifiers (e.g., MAC address and UUID) and other information about your activity on the Site.
Registration Information: When you register on our Site, we will ask you to provide certain information, namely: your first and last name, your e-mail or postal address, and other information.
How do we receive your information?
Your Personal Information is collected in several ways:
When you voluntarily provide your personal data by registering on our Site;
When you use or access our Site in connection with your use of our services;
From third party providers, services and public registries (e.g. traffic analysis providers).
What information do we collect?
We may use the information for the following purposes:
Communicate with you: by sending you messages about our services, by providing technical providing you with technical information and answering any customer service customer service questions you may have;
Communicate with you and inform you of the latest updates and new services;
Mener des enquêtes statistiques et analytiques afin d'améliorer le Site.
In addition to the various uses mentioned above, we may transfer or disclose Personal Information to our subsidiaries affiliates and contractors.
Hosting and operating our Site;
Provide you with our services, including a personalised display of our Site;
To store and process such information on our behalf;
Carry out research, technical or analytical diagnostics;
You can ask :
Receive confirmation of the processing of your personal information (or notice that your personal information is not being processed, if applicable) and access to your stored personal information and additional information.
To receive a copy of the personal information you have voluntarily provided to us in a structured, commonly used, computer-readable format.
Request correction of your personal information that we store. Request the deletion of your personal information. Refuse the processing of your personal information. Request that we restrict the processing of your personal information. File a complaint with a supervisory authority.
Request the deletion of your personal information.
Refuse the processing of your personal information.
Request that we limit the processing of your personal information.
File a complaint with a supervisory authority.
Please note however that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
We will retain your personal information for as long as necessary to provide our services, and as necessary to meet our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined by the type of information collected and the purpose for which it was collected, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information as soon as possible. In accordance with applicable laws and regulations, we will maintain records of customer personal information, account opening documents, communications and other required information.
We may correct, complete or delete incomplete or incorrect information or incorrect information at any time at our sole discretion.
A "cookie" is a small piece of information that a website assigns to your device when you visit the site. Cookies are very useful and their use can serve a variety of purposes, including allowing you to move efficiently from page to page, enabling automatic activation of certain features, remembering your preferences, and allowing you to interact with our Services more quickly and easily. Cookies are also used to ensure that the advertisements you see match your interests and are personalised accordingly, and to compile statistical data about your use of our Services.
The Site uses the following types of cookies:
a. Session cookies which are kept only temporarily during your browsing session to allow normal session to allow normal use of the system, and are deleted from your device are deleted from your device when you close the browser;
b. Persistent cookies" which are only read by the Site, are stored on your computer for a specific period of time and are not deleted when the browser is closed. These cookies are used when we need to recognise you on repeat visits, for example, to enable us to remember your preferences the next time you log on;
c. Third party cookies" that are set by other online services that manage content on the page you are viewing, for example, by third party analytics companies that monitor and analyse our web access.
Cookies do not contain any personally identifiable information about you, but we may associate the Personal Information we store about you with the information stored and obtained by the cookies. You can delete cookies by following the instructions in your device preferences. Please be aware, however, that if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.
Nous utilisons également un outil nommé « Google Analytics » pour recueillir des informations sur votre utilisation du Site. Google Analytics recueille des informations telles que la fréquence d'accès des utilisateurs au Site, les pages qu'ils consultent, etc. Nous utilisons les informations recueillies par Google Analytics uniquement pour améliorer le Site et ses services. Google Analytics collecte l'adresse IP qui vous est attribuée le jour de votre visite des sites, plutôt que votre nom ou toute information d'identification. Nous ne combinons pas les informations recueillies par Google Analytics aux informations qui permettent de vous identifier personnellement. La capacité de Google d'utiliser et de partager les informations recueillies par Google Analytics concernant vos visites de ce Site est limitée par les Conditions d'utilisation et la Politique de confidentialité de Google.
Collection of information by third parties
We take great care in implementing and maintaining the security of the Site and your information. While we take reasonable steps to protect information, we cannot be held responsible for the actions of those who gain unauthorised access to or misuse of our Site, and we make no warranty, express or implied, to prevent such access.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the European Economic Area (EEA). In such cases, we will only transfer your data to such countries as approved by the European Commission providing an adequate level of data protection, or we will establish legal agreements ensuring an adequate level of data protection.
We may use third party advertising technology to serve ads when you access the Site. This technology uses information about your use of the Services to serve ads to you (for example, by placing third-party cookies on your web browser).
You may opt out of many third party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information from NAI and DAA members about this practice and your choices regarding the use of this information by these companies, including how to opt out of third party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
We may use your Personal Information, including your name, email address, telephone number, etc., ourselves or through subcontractors to provide you with promotional content about services that we believe may be of interest to you.
Out of respect for your right to privacy, we include in this promotional content the means to opt-out of receiving further promotional offers from us. If you unsubscribe, we will remove your email address or phone number from our marketing distribution lists.
Please note that even if you unsubscribe from receiving marketing emails from us, we may send you other types of important email communications without giving you the option to unsubscribe. These may include customer service messages or administrative notifications.